Shipping Policy
At Genius Distributor, a subsidiary of Walsh Capital LLC, we are committed to providing reliable and efficient shipping services. Please review our shipping policy to understand how we process and deliver orders.
1. Processing Time
- Orders are processed within 5-7 business days (excluding weekends and holidays) after payment confirmation.
- In case of high order volumes, processing times may be slightly extended. Customers will be notified of any delays.
2. Shipping Methods & Delivery Time
We offer multiple shipping options to accommodate our customers’ needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
Delivery times vary based on location and selected shipping method.
3. Shipping Rates
- Shipping costs are calculated at checkout based on the shipping destination and package weight.
- Free shipping is available for orders over 50$.
- Customers may choose expedited shipping at an additional cost.
4. International Shipping
- We offer international shipping to select countries. Shipping rates and delivery times vary by location.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order through our website or the carrier’s tracking system.
6. Lost, Stolen, or Damaged Shipments
- Genius Distributor is not responsible for lost, stolen, or damaged packages after they have been handed over to the carrier.
- If your order is lost or arrives damaged, please contact us at support@geniusautoparts.com so we can assist you with filing a claim with the carrier.
7. Undeliverable or Returned Packages
- If a package is returned due to an incorrect address or unavailability, the customer may be responsible for additional shipping charges.
- If you need to update your shipping address, please contact us as soon as possible after placing your order.
8. Contact Information
If you have any questions regarding our Shipping Policy, please contact us at:
Email: support@geniusautoparts.com
We appreciate your business and strive to provide a seamless shipping experience!